Grace Kwak UX UI Designer
Hello, I'm Grace—a results-driven UX Designer specializing in e-commerce and fintech.
I blend user-centered design with business insights to create seamless, high-converting digital experiences. With a strong foundation in graphic design and financial services, I excel at identifying user needs, optimizing workflows, and crafting intuitive solutions that drive engagement and revenue.
Product Design
UX Design
UI Design
Branding
Illustrator
Figma
Photoshop
Sketch
AI UX Design
Voice UI
Experience
- Business Strategy & Brand Vision: Develop and define the brand’s mission, target audience, and unique value proposition.
-Product Design & Development: Oversee and design product offerings.
-Website Design & UX Design: Develop a visually appealing and user-friendly website that enhances customer journey and conversion rates.
- Led design of onboarding and game interaction flows for mobile users.
- Partnered with product managers and developers to apply iterative improvements.
- Maintained a design system in Figma and supported performance and accessibility goals.
-Introduce clients to tailored banking products aligned with their financial needs, gaining key insights into user behavior and trust factors that shape a user-centered approach.
-Account Management and troubleshooting of client accounts, ensuring smooth and secure access to services.
-Increased annual revenue by 300% through brand identity development, targeted marketing, and streamlined operations.
-Achieved positive customer feedback and high retention, building a community-centric brand.
Education
- Learning to design interactive experiences, embedding AI as a core element.
- Developing skills in user trust, prototyping human-AI interactions, and ethical AI design.
- Gaining practical knowledge to evaluate and refine AI-driven user experiences.