Bible Art For You

Increasing E-Commerce Conversions by 15%

How I transformed a desktop-first
e-commerce site into a mobile shopping experience designed for busy moms

Bible Art For You

Increasing E-Commerce Conversions by 15%

How I transformed a desktop-first
e-commerce site into a mobile shopping experience designed for busy moms

Bible Art For You

Increasing E-Commerce Conversions by 15%

How I transformed a desktop-first
e-commerce site into a mobile shopping experience designed for busy moms

Mobile conversion:
1.5% → 2.2% (+47%)

Mobile conversion:
1.5% → 2.2% (+47%)

Mobile conversion:
1.5% → 2.2% (+47%)

Cart abandonment:
↓ 7 percentage points

Cart abandonment:
↓ 7 percentage points

Cart abandonment:
↓ 7 percentage points

Time to purchase:
↓ 26%

Time to purchase:
↓ 26%

Time to purchase:
↓ 26%

Project Overview

Project Overview

Project Overview
The Challenge

The Challenge

The Challenge

When Bible Art For You launched in 2021, our user base was primarily desktop shoppers. But as mobile traffic grew to represent 50% of all sessions, our desktop-first design was failing to convert mobile users effectively.

My Role

My Role

My Role

Product Designer

  • End-to-end UX design

  • User research & analytics

  • A/B testing and optimization

The Problem: Shifting User Behavior

The Problem:
Shifting User Behavior

The Problem: Shifting User Behavior

Our Users Moved to Mobile But Our Site Didn't

Our Users Moved to Mobile But Our Site Didn't

Our Users Moved to Mobile But Our Site Didn't
The Critical Issue

The Critical Issue

The Critical Issue

As mobile traffic increased, we noticed a troubling pattern:

Mobile traffic: 50% of sessions
Mobile conversion rate: 40% LOWER than desktop
Mobile cart abandonment: 12% HIGHER than desktop

As mobile traffic increased, we noticed a troubling pattern:
Mobile traffic: 50% of sessions
Mobile conversion rate: 40% LOWER than desktop
Mobile cart abandonment: 12% HIGHER than desktop

Key Insight

Key Insight

Key Insight

Our desktop-first design was creating friction for an increasingly mobile user base. We weren't just missing opportunities—we were actively losing customers.

Understanding the User: Who Shops at Bible Art For You?

Understanding the User: Who Shops at Bible Art For You?

Understanding the User:
Who Shops at Bible Art For You?

Primary User Profile:

  • Age: 30-40 years old

  • Gender: 94% female

  • Life Stage: Moms with young children or expecting

  • Shopping Intent: Baby shower gifts, baby dedication gifts, nursery decor

Age

The age distribution of this audience.

Gender

The gender distribution of this audience.

Using Pinterest trend data and site search analytics, I identified common intent-driven queries:
Christian baby dedication gift, Christian baby dedication gift, Faith-based baby shower gift.

User Needs & Pain Points

User Needs & Pain Points

User Needs & Pain Points
Mobile Shopping Realities for Busy Moms

Mobile Shopping Realities for Busy Moms

Mobile Shopping Realities for Busy Moms

• Shopping happens in stolen moments—during naptime, at doctor's appointments, while commuting

• Frequently interrupted—kids need attention, phone calls come in, distractions are constant

• Limited patience—if the experience isn't immediately clear, they'll abandon and search elsewhere

• High decision stakes—buying meaningful faith-based gifts requires trust and emotional connection

Key Pain Points Identified

Key Pain Points Identified

Key Pain Points Identified

  1. Visual Clutter & Confusion

  1. Visual Clutter & Confusion

  1. Visual Clutter & Confusion

  1. Too Many Steps to Purchase

  1. Too Many Steps to Purchase

  1. Too Many Steps to Purchase

  1. Poor Readability

  1. Poor Readability

  1. Poor Readability

  1. Unclear Shopping Process

  1. Unclear Shopping Process

  1. Unclear Shopping Process

Design Goals & Strategy

Design Goals & Strategy

Design Goals & Strategy
Core Design Principle: Every interaction should save time and reduce cognitive load

Core Design Principle: Every interaction should save time and reduce cognitive load

Core Design Principle: Every interaction should save time and reduce cognitive load

1.Clarity Over Cleverness

• Remove visual noise
• Create a clear visual hierarchy
• Make the value proposition immediately obvious

2.Speed to Purchase

• Reduce clicks required to add to cart
• Streamline the path from browse to buy
• Optimize for returning customers

3.Thumb-Friendly Design

• Large, easily tappable buttons
• Important actions within natural thumb reach
• Prevent accidental taps

4.Scannable Information

• High contrast for outdoor/bright light reading
• Clear product names and prices
• Visual hierarchy that guides the eye

Problem 1: Visual Noise and Distraction on Mobile

Problem 1: Visual Noise and Distraction on Mobile
Problem 1: Visual Noise and Distraction on Mobile

What Wasn’t Working

  • Moving announcement bar distracted from content

  • Hero image was cropped awkwardly and didn’t communicate brand value

  • Floating Action Button (FAB) overlapped product titles and created clutter

Design Decision

  • Removing the FAB entirely

  • Replacing the hero with a mobile-optimized image that communicated warmth, faith, and modern style

  • Improving visual hierarchy so the product—not UI chrome—was the focus

Problem 2: Readability and Purchase Friction

Problem 2: Readability and Purchase Friction
Problem 2: Readability and Purchase Friction

What Wasn’t Working

  • Low text contrast reduced readability outdoors or on small screens

  • Returning users wanted a faster way to buy

  • FAB added confusion rather than clarity

Design Decision

  • Increased font weight and color contrast to improve accessibility

  • Added “Add to Cart” on product cards, reducing steps to purchase

Key Accomplishments

Key Accomplishments
Key Accomplishments
Iteration & Feedback Loop

This redesign was not a one-time effort — it followed a continuous loop:

• Analyze data (Shopify + GA)

• Identify friction points

• Design & test improvements

• Launch quickly

• Measure impact

• Refine

Each update was grounded in real user behavior, not assumptions.

This redesign was not a one-time effort — it followed a continuous loop:

• Analyze data (Shopify + GA)

• Identify friction points

• Design & test improvements

• Launch quickly

• Measure impact

• Refine

Each update was grounded in real user behavior, not assumptions.

Results & Impact

14% increase in online sessions

• Improved mobile readability and engagement

• Faster path to purchase for returning customers

• Increased trust and emotional connection through calmer, clearer UI

The mobile experience became more aligned with both customer needs and business goals.

14% increase in online sessions

• Improved mobile readability and engagement

• Faster path to purchase for returning customers

• Increased trust and emotional connection through calmer, clearer UI

The mobile experience became more aligned with both customer needs and business goals.

What This Project Demonstrates

• Designing with a business mindset, not just aesthetics

• Using analytics + qualitative insight to guide UX decisions

• Translating emotional brand values into practical UI choices

• Building and iterating in a real production environment

• Owning the full lifecycle: research → design → launch → optimize

• Designing with a business mindset, not just aesthetics

• Using analytics + qualitative insight to guide UX decisions

• Translating emotional brand values into practical UI choices

• Building and iterating in a real production environment

• Owning the full lifecycle: research → design → launch → optimize

Reflection

Running and designing for my own e-commerce business gave me a deep appreciation for how small UX decisions directly impact trust, conversion, and long-term growth. This project sharpened my ability to move fast, test thoughtfully, and balance visual polish with performance—skills I bring into every product and CRO-focused design role.

Running and designing for my own e-commerce business gave me a deep appreciation for how small UX decisions directly impact trust, conversion, and long-term growth. This project sharpened my ability to move fast, test thoughtfully, and balance visual polish with performance—skills I bring into every product and CRO-focused design role.