Through user interviews and usability testing, I identified pain points in managing finances across multiple apps. I led the design of a seamless mobile experience integrating instant payments, spending insights, and goal setting.
I used user behavior data to shift from a desktop-first to a mobile-optimized experience. I improved the site’s hierarchy, visuals, and usability, resulting in increased engagement and improved navigation.
Leveraging my banking background, I identified user pain points—like readability issues and confusing flows—and redesigned the interface to support older users better and enhance overall usability.
Pros see better-matched jobs, can respond instantly even when busy, and know when an opportunity is active or closed. This builds trust in the platform.
